A guide to using the Academic Support Center
SNHU’s Academic Support Center (ASC) is here to help learners in many ways. We strive to offer services that work for everyone. We offer drop-in tutoring and written feedback for those who have a quick question or who prefer to learn independently.
There are some situations, though, where a synchronous or live sessions with a coach, tutor, or even your peers will be necessary. That’s when group events (like Workshops, Office Hours, and Peer Groups) or 1:1 sessions are the right fit for you.
This guide will show you, step by step, how to enter the Academic Support Center (ASC) in Brightspace and book appointments.
1. Access your course in Brightspace
2. View our service descriptions on the cards
Click “Try it now” or select a service option from the menu at the top of the page.
3. If you choose “Pre-scheduled Support” and “Peer Tutoring,” you will see a calendar and some drop-down menus.
Choose a Subject, Subject Area, and a circled day on the calendar when you are available. You can choose a tutor’s name as well, if there is someone you prefer to work with. Click on a time you can meet, then click “BookNow.”
Your session will appear from the home page, and you can launch it five minutes before it starts.
4. To book a Workshop or Office Hours, click “Workshops.”
To book a Workshop or Office Hours, click “Workshops.” From this page you can search key words that interest you, and hover over titles for descriptions of each event.
Click “Book Now” to schedule the workshop. It will also appear on the homepage to launch, just like a 1:1 session.
5. Finally, we offer long-term Academic Coaching for students in need of specialized support.
Whether you have been out of school for many years or need time management and study skills to feel successful, this is the service for you. Complete the form under “Pre-scheduled Support” then “Academic Coaching” to begin the coaching referral process. Turnaround time to start this in-depth service is 48 hours.
6. Find previous pre-scheduled appointment and workshop recordings by clicking “My Account” then "Previous Sessions."
Individual session recordings will be at the top of this page, and workshop recordings populate at the bottom.
Thank you for your interest in the Academic Support Center. We hope to work with you soon.